Terms & Conditions

1. Prices quoted are net of VAT and may be subject to change without notice.  VAT is charged at “standard” rate – currently 17.50% - unless goods are to be despatched outside the EU or an EU based customer is VAT registered, wherein the rate is “zero”.  Please contact our accounts department with any questions in respect to VAT application.
2. Visualeyes may sub-contract work to third parties if it is deemed necessary without prior consultation.  The customers’ statutory rights are not affected.
3. Visualeyes cannot accept responsibility for mistakes in production, unless a written order is supplied or a signed order is placed in person (over the counter), wherein the instruction is contrary to the work completed.
4. Visualeyes, whilst undertaking great care in the handling of original material (such as photographic prints, transparencies and negatives), cannot be held responsible for accidental loss or damage of said material.  To safeguard original material, customers should arrange for prompt collection of their property.
5. Visualeyes assumes that customers or their representatives, who place orders for the photographic reproduction and / or the digital retouching of images, are legally entitled to do so and are not breaching any copyright or right of ownership.  Visualeyes therefore fulfils its orders from customers in good faith and declares itself indemnified against any legal action brought by third parties in respect to the undertaking of work using original material.
   
   Full Terms & Conditions available on request